Refund and Returns Policy
1. General Refund Policy
At SEOboosters.ltd, we strive to provide the highest quality services in Search Engine Optimization, Monthly SEO Services, On-Page SEO, Off-Page SEO, Content Marketing, App Development, PPC Management, and Social Media Marketing. Your satisfaction is our priority, and we are committed to resolving any issues promptly and fairly.
If you are not satisfied with our services, you may be eligible for a refund under the following conditions:
- Request Period: Refund requests must be submitted within 30 days of the initial purchase or subscription date.
- Eligibility: Refunds are only applicable to the initial purchase or first month of a subscription. Subsequent months of service are non-refundable.
- Submission Process: To request a refund, please contact our customer support team at accounts@seobooster.ltd with your order details and the reason for the refund request.
2. Service-Specific Refund Policy
Certain services offered by SEOboosters.ltd have specific refund terms due to their nature and delivery process:
- Search Engine Optimization (SEO) Services: SEO is a gradual process, and results may vary based on numerous factors. Refunds for SEO services are assessed on a case-by-case basis, depending on the service duration and the efforts already expended.
- Monthly SEO Services: If you are dissatisfied with the results after the first month, you may request a refund within the 30-day period from the start date. Refunds for subsequent months are not available.
- On-Page and Off-Page SEO: These are one-time services, and refunds are only available if the service was not delivered as described. Requests must be made within 15 days of service completion.
- Content Marketing: Refunds for content marketing services are available if the content does not meet the agreed-upon quality standards or project scope. Requests must be submitted within 15 days of content delivery.
- App Development: Refunds for app development are only available if the project is canceled before any development work begins. Once the development phase starts, refunds are not applicable.
- PPC Management: Refunds for PPC management services are only available if the campaign setup has not commenced. After the campaign launch, refunds are not applicable.
- Social Media Marketing: Refunds for social media marketing services are assessed on a case-by-case basis. Requests must be submitted within 15 days of service initiation.
3. Additional Information
- Refund Approval: All refund requests are subject to review and approval by SEOboosters.ltd management. We reserve the right to decline refund requests that do not meet the criteria outlined in this policy.
- Processing Time: Approved refunds will be processed within 7-10 business days. The refunded amount will be credited to the original payment method.
- Contact Information: For any questions or concerns regarding our refund policy, please contact our customer support team at accounts@seobooster.ltd or call us at [your contact number].
We appreciate your understanding and cooperation. Thank you for choosing SEOboosters.ltd for your digital marketing needs.
4. Exceptions and Special Cases
While we aim to accommodate all reasonable refund requests, certain situations may warrant exceptions or special consideration:
- Force Majeure: In the event of force majeure circumstances, such as natural disasters, pandemics, or other events beyond our control, SEOboosters.ltd may offer partial refunds or service credits at our discretion.
- Customer Misconduct: Refunds will not be provided in cases where the customer’s actions have directly caused or contributed to the service delivery issues. This includes but is not limited to, providing incorrect information, not responding to communication, or violating our terms of service.
- Customized Services: For services that are highly customized to meet specific client requirements (such as bespoke app development or tailored content marketing campaigns), refunds will be considered on a case-by-case basis, factoring in the extent of customization and resources expended.
5. Modifications to the Policy
SEOboosters.ltd reserves the right to modify this Refund and Return Policy at any time. Any changes will be posted on this page, and it is the responsibility of the customer to review the policy periodically. Continued use of our services after any modifications constitutes acceptance of the revised policy.
6. Contact Us
If you have any questions or need further assistance regarding our refund and return policy, please do not hesitate to contact us:
- Email: accounts@seobooster.ltd
- Phone: +447380817151
Our customer support team is available to help you with any inquiries and ensure your experience with SEOboosters.ltd is satisfactory. Thank you for trusting us with your digital marketing needs.
7. Dispute Resolution
In the event of a dispute regarding a refund or service delivery, SEOboosters.ltd is committed to resolving the matter amicably and efficiently:
- Initial Resolution: Customers are encouraged to first contact our customer support team at accounts@seobooster.ltd to discuss their concerns. We will work diligently to address and resolve the issue to your satisfaction.
- Escalation: If the issue is not resolved through initial customer support, it may be escalated to our management team for further review. Management will evaluate the situation and provide a final decision on the matter.
- Mediation: In cases where an amicable resolution cannot be reached, either party may seek mediation through a neutral third-party mediator. The costs of mediation will be shared equally by both parties.
8. Satisfaction Guarantee
Your satisfaction is our priority. To ensure the best experience with SEOboosters.ltd, we offer a satisfaction guarantee for our services:
- Quality Assurance: We guarantee the quality of our work and strive to deliver services that meet or exceed your expectations. If you are not satisfied with the quality of our services, please contact us within 30 days, and we will work with you to make it right.
- Continuous Improvement: We value your feedback and use it to continually improve our services. If you have suggestions or concerns, please let us know, and we will take them into account to enhance our offerings.
9. Final Notes
We appreciate your business and are dedicated to providing top-notch digital marketing services. Our refund and return policy is designed to ensure fairness and transparency, protecting both our customers and our company.
By choosing SEOboosters.ltd, you agree to this policy and acknowledge that it forms part of our terms and conditions. We thank you for your trust and look forward to serving you with excellence.